At Mobilium MDM ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile device management platform and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for our services, including:- Name and contact information (email address, phone number)
- Company name and business information
- Billing and payment information
- Account credentials and authentication data
Device Information
When managing devices through our platform, we collect:- Device identifiers (IMEI, serial numbers, MAC addresses)
- Device location data (GPS coordinates, when enabled)
- Device hardware and software specifications
- Application usage and installed applications
- Network information and connectivity status
Usage Data
We automatically collect information about your interaction with our services, including IP addresses, browser type, operating system, access times, and pages viewed.2. How We Use Your Information
We use the information we collect for the following purposes:- To provide, maintain, and improve our MDM services
- To process your transactions and manage your account
- To send administrative information, updates, and security alerts
- To monitor and analyze usage trends and optimize user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To communicate with you about products, services, and promotional offers
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, hosting services, and customer support.Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
- Employee training on data protection and privacy practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it. Device management data is typically retained for the duration of your active subscription plus 90 days for backup and recovery purposes.6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:- Access: You can request access to the personal information we hold about you
- Correction: You can request correction of inaccurate or incomplete information
- Deletion: You can request deletion of your personal information
- Portability: You can request a copy of your data in a structured format
- Objection: You can object to certain processing of your information
- Restriction: You can request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@mobiliummdm.com. We will respond to your request within 30 days.7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:- Essential Cookies: Necessary for the operation of our services
- Analytics Cookies: Help us understand how visitors interact with our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track your browsing to deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information receives adequate protection.9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.